BioServ

Medical Center Fined for HIPPA Breach by Former Employee

            In a DemocraftChronical.com article it was reported that a fine of $15,000 was charged to the University of Rochester Medical Center (URMC) due to a confidentiality breach.  This breach involved 3,403 patients and was reported immediately upon becoming known by URMC as required by HIPAA.  The breach happened last spring when a former employee of URMC shared patient records with an independent provider, Greater Rochester Neurology.  A list of patient names, addresses, and diagnosis that she requested was to be used to keep continuity of care since the employee was leaving URMC.  Patients discovered this breach when they received literature from Greater Rochester Technology and contacted URMC to find out what was going on.  URMC reported the incident to the states attorney and sent letters to patients explaining the situation.  Reassurance was provided from Greater Rochester Neurology stating that all of the patient information was either deleted or returned.  Along with the fine URMC was advised to provide staff training in HIPPA policies and procedures.  Since the incident URMC has applied specific procedures for employees to follow when handling patient information in the event that they are leaving or joining the practice.           


Testimonials

BioServ has always been great at disposing of our medical waste.

Very knowledgeable and courteous staff.

They give us peace of mind knowing that they are here to support our center.

BioServ provides stellar, reliable customer service with straightforward pricing and no hidden fees!

We are celebrating year 5 and BioServ has been with us every year providing us with top notch reliable service and peace of mind!

BioServ has provided Biomedical and Pharmaceutical Waste Management services as well as OSHA education and training at five ASCs with which I have been affiliated. I would highly recommend working with them.

BioServ are there when you need them without all the costly fees like other companies. I would recommend them to any company that would use medical waste management

We switched to BioServ a year ago and what a difference, our bills went down and the service went up!

The BioServ team is a pleasure to work with – very responsive to all our needs, whether it pertains to a service request or a simple question about an item on our invoice.

It is great to know that the BioServ team is only a phone call away! We always get great pricing and exceptional service!

We value the diversity of services they offer and have utilized their support of biomedical waste, expired chemicals and most recently, their ShredSmart on-site document destruction services.

BioServ is very responsive to our needs, cost effective, efficient and cordial when coming into the facility, on the phone, or by email.

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