ICD-9 & ICD-10 FAQs

What can I do in the ICD-9 & ICD-10 section of the compliance portal?

BioServ can help you become HHS/CMS compliant and prepare for the conversion from ICD-9 to ICD-10 coming in 2013.

In this section of the compliance portal, you can search, view, store and manage both ICD-9 and ICD-10 codes, and easily convert ICD-9 to ICD-10.

How do I search for an ICD code?

You can search for any ICD using the following search options:

  • Search by ICD-9, ICD-10, or ICD-9 to ICD-10 Conversion
  • Search by year using the drop-down menu.
  • Search by keyword(s) by typing into the search box.

After clicking the orange Search button, a list of ICDs matching your search parameters will display.

You can switch between the search options without losing your search results as long as another search has not been started.

Scroll through the list until you find the ICD you need. Click on any ICD to highlight it in the list and display it on the right side of your screen, where you can scroll through it. Your original search words will be highlighted throughout the ICD.

If this is the ICD you were searching for, you can now print it and/or add it to your ICDs.

How do I print an ICD?

You can print any ICD that is displayed on your screen. Click on Print, located above the ICD you are viewing. This will open your browser's printing options.

How do I add an ICD to my library?

Any ICD that is displayed on your screen can be added to your library. Click on Add to My ICD-9 & ICD-10 located above the ICD you selected. You will be able to select which location(s) to add the ICD to.

Check the box next to the location you want to save the ICD to. A check mark will indicate that the ICD has been added to that location. After you have made your selections, click Done.

How do I find an ICD that I have saved?

To view a saved ICD, click the My ICD-9s & 10s tab located in the ICD-9 & 10 section. A list of all the ICDs you have saved will be located on the left side of the screen. Click on any ICD in the list to view it.

Search By Keyword: You can also search for any ICD that you have saved to the library by typing search words into the search text box, which will search only within your saved ICDs.

Search By Department: To search for a saved ICD by department, click Change located next to "All Departments" (above the list of ICDs) and click on the department you wish to view. Only the ICDs you have saved to that department will then be displayed.

Can I change the location of an ICD I have saved?

Yes. When viewing any saved ICD, you can change its location by clicking Modify/Remove From my ICD-9 or ICD-10.

To remove an ICD from your library, uncheck all location boxes.

How do I add notes to an ICD?

You can add notes to any ICD which you have saved. Select Notes above any ICD you are viewing. A text box will appear; type the notes you would like to keep with that ICD. Click Save at the bottom of the text box when you have finished.

Who can see the notes I have added to an ICD?

Notes are visible to everyone who has access to the ICD.

Your notes can be accessed using the notes symbol that appears underneath any ICD you have added a note to. (If you have just added a new note, you will need to refresh the page to see this symbol.)


BioServ has always been great at disposing of our medical waste.

Very knowledgeable and courteous staff.

They give us peace of mind knowing that they are here to support our center.

BioServ provides stellar, reliable customer service with straightforward pricing and no hidden fees!

We are celebrating year 5 and BioServ has been with us every year providing us with top notch reliable service and peace of mind!

BioServ has provided Biomedical and Pharmaceutical Waste Management services as well as OSHA education and training at five ASCs with which I have been affiliated. I would highly recommend working with them.

BioServ are there when you need them without all the costly fees like other companies. I would recommend them to any company that would use medical waste management

We switched to BioServ a year ago and what a difference, our bills went down and the service went up!

The BioServ team is a pleasure to work with – very responsive to all our needs, whether it pertains to a service request or a simple question about an item on our invoice.

It is great to know that the BioServ team is only a phone call away! We always get great pricing and exceptional service!

We value the diversity of services they offer and have utilized their support of biomedical waste, expired chemicals and most recently, their ShredSmart on-site document destruction services.

BioServ is very responsive to our needs, cost effective, efficient and cordial when coming into the facility, on the phone, or by email.

View all testimonials ›